HCL Technologies requires 2013 passout freshers
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE
- Should have good customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive HCL's value and its methodology
- Location : Chennai,Coimbatore, Delhi, Noida
- Experience : 0 – 1 Years
- Education : UG – B.Tech/B.E. – Any Specialization, Computers, Electrical, Electronics/Telecommunication, Instrumentation, BCA – Computers, B.Sc – Any Specialization, Computers, Maths, Statistics
1. Technical Skills / Experience/Certification requirements :-
- Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
- Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
- Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
- Ability to learn new information quickly and the willingness to do so at all times
- Ability to work flexible hours from time to time to cover for other staff
- Should have understanding of IT Environment and ready to learn new processes and technologies
- Customer Focus
- Teamwork
- Technical Expertise
- Interpersonal Effectiveness
- Concern for Order and Quality
- Knowledge of basic Networking and other technologies
- Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
- Good to have basic understanding of Client Server Architecture, OS
- CCNA/MCP/MSCAPreferred
2. Education requirements :-
- B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. – (CS / IT / Mathematics / Statistics)
- 60% throughout in academics
- No current backlogs
- 2013 Pass Out only
Willing to sign Service agreement (As applicable)
Willing to relocate, if required
Willing to work in 24*7 environment
CTC of 1.8 L
Willing to relocate, if required
Willing to work in 24*7 environment
CTC of 1.8 L