Microsoft Corporation is hiring FRESHERS for Support Engineer profile
Job Description : -
- Troubleshoot issue related with Share Point Server and Share Point clients.
- Deliver technical support for MS Share point Server.
- Troubleshooting issues with integrated technologies like WSS, Active Directory, SQL, IIS and Exchange server.
- Effective communication to manage customers’ expectations
- Participating in case and technical Triages
- High customer satisfaction through timely and accurate solution for customer’s issue
- Content creation
- Meet customer and individual commitments
Experience :- Freshers/Exp
Location :- Bangalore
Desired Candidate Profile :
- Sound experience in windows server (2000 and above) platforms and business applications.
- Knowledge of Windows NT would be added advantage.
- Experience in Windows Active Directory Services and IIS.
- Adequate knowledge in SQL and exchange server.
- Good understanding of Operating System and Networking Technologies
- Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory / LDAP and SQL Server
- MCSE/MCSD certifications desired.
- Customer handling experience on technical issue is desired
- Ability to work through ambiguity and independently when other resources are not available.
- Good English Communication Skills – Spoken and Written (including technical writing)
- Strong Trouble Shooting and problem solving skills
- Excellent customer Service skills and effective learning skills
- Critical Exposure areas
- Experience in Windows server (2000 and above)
- Active Directory services and IIS
- Networking
- SQL and exchange.
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