Desired Candidate Profile :
- Minimum Graduates in any stream. (10+2+3)
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- Freshers can apply
Experience : 0 - 3 Years
Location : Noida
Education : Any Graduate
Designation : Technical Support Associate
Job Description :
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Dell Walkin Details :
Designation : Technical Support Associate
Job Description :
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Dell Walkin Details :
Walkin Date : 2nd and 3rd April 2015
Walkin Time : 11 AM - 3 PM
Interview Venue :
Dell International Services India Pvt Ltd
Vipul Tech Square, Sector Road (Golf Course Road),
Sector 43, Gurgaon 122002.
Vipul Tech Square, Sector Road (Golf Course Road),
Sector 43, Gurgaon 122002.
Contact Person : Ellora Dutta / Sonal Chaturvedi
Company Profile : Dell was founded by Michael Dell, who started selling personal computers out of his dorm room as a freshman at the University of Texas in Austin. Dell bought parts wholesale, assembled them into clones of IBM computers, and sold them by mail order to customers who did not want to pay the higher prices charged by computer stores. The scheme was an instant success. He was soon grossing $80,000 a month, and in 1984 he dropped out of school to found Dell Computer.