- Minimum Graduates in any stream. (10+2+3)
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- Freshers can apply.
Interview Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
- Resume
Experience : 0 - 3 Years
Qulification : Any Graduate
Designation : Technical Support Associate
Location : Gurgaon
Job description :
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Candidate Requirements:
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have excellent communication skills in English.
Dell Walkin Details:
Walkin Date : 13th May 2015
Walkin Time : 9 AM
Interview Venue :
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Haryana.
Contact Person : Ellora Dutta
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Haryana.
Contact Person : Ellora Dutta