Desired Candidate Profile :
- BA/BS degree
- 0-2 years of experience in a support role is desirable
- Avid Facebook user and an understanding of the Facebook/Instagram platforms
- Flexibility to take on multiple tasks
- Strong team player
- Excellent written and verbal communication skills
- Problem solving/critical thinking skills.
Qualification : BA,BS
Experience : 0 - 2 Years
Designation : Analyst
Location : Hyderabad
Selection Process of Facebook:
- Aptitude Test.
- Technical Interview.
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet.
- HSC/Diploma Marksheet.
- Graduation & Post Graduation all years’ mark sheets.
- Photo ID proof (Pan Card/ Passport / Driving License / College ID).
- 2 photographs.
- Resume.
Responsibilities:
- As a Community Support specialist your primary responsibilities will be: Assist our community and help resolve their inquiries empathetically, accurately and on time
- This role will require you to become and remain knowledgeable about Facebook products and community standards
- Make well balanced decisions and personally driven to be an effective advocate for our community
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- Additionally, they will display a strong bias to doing what’s right for our community in supporting Facebook's mission to #ShipLove.
