- Graduates/Post Graduates in Commerce with 0-18 months of Investment Banking experience preferred.
- Strong verbal & written communication.
- Candidates with prior experience in Agency function, loan function & Loan IQ will be given preference.
- Good Analytical skills and eye for details.
- Strong problem solving skill and Decision making skill.
- Strong interpersonal skills and customer service skill.
- PeopleSoft literate with knowledge of MS Excel, Word, PowerPoint, Outlook & Lotus Notes.
- Ability to work under pressure and high volumes.
- Analytical bent of mind.
- A good eye for detail.
- Must be able to work independently as well as in a team environment.
- Should be detail oriented, quality conscious & multi-tasking.
- Strong accounting skills.
Experience : 0 - 1 Years
Qualification : Any Graduate,PG
Designation : Operations Analyst
Location : Banglore
Job Description :
- Process transactions on the loan system, Monitor the loan maturity report and loan queue.
- Timely follow ups with the agent / customer for any notifications.
- Ensure all the findings with in the SLA are been completed the same day.
- Keeping track of the open items and taking appropriate action within the deadlines provided.
- Ensure that the standard operating procedures are adhered to and are always updated.
- Taking active participation in process improvement and automation.
- Update the MIS/KPI on a daily, weekly or monthly basis.
- Ensure adherence to the quality control standards that have been set for the process.
- Escalates issues as required to the management.
