Desired Candidate Profile :
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement
Education : Any Graduate
Designation : TIS Service Desk
Qualification : Hyderabad
Company Profile : Wipro Limited (Wipro) is a global information technology (IT) services provider. The Company operates through two segments: IT Services and IT Products. The Company's IT Services business provides a range of IT and IT-enabled services, which include IT consulting, custom application design, development, re-engineering and maintenance, systems integration, package implementation, global infrastructure services, business process services, research and development and hardware and software design to the enterprises worldwide. The IT Products segment provides a range of third-party IT products, which allows it to offer IT system integration services. These products include computing, storage, networking, security and software products, including databases and operating systems. The Company's development centers are located around the world, including in India, the United States, Europe, Australia, the Philippines and China.
