HCL is conducting walkin drive for freshers for the position of Customer Service Executive. BBA, BA, B Com, B.Sc freshers are eligible to attend this drive.
Desired Candidate Profile :
- Strong written and verbal communication skills
- Strong commitment to customer service and quality
- Excellent Keyboard Skills
- Demonstrates a strong customer service orientation.
- Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
Experience : 0 – 1 years
Location : Gurgaon
Education : Any Graduate
Job Description :
- Manage,update and Plan data on multiple systems.
- Enter new member data into excel and enrollment forms.
- Processes customer requests in a timely and accurate manner.
- Communicates with customers through written correspondence.
- Using PC application and functions such as Excel and Word to update and load data sets.
- To answer queries coming from end user customers in a polite and professional manner.
Benefits :
- 80% Back Office &20% Voice Profile.
- “LOMA” Certification will be provided to employees.
- 5 Days working(Fixed Saturday & Sunday off).
- Free Meals.
- Both side cabs facility.
- Opportunity to fast track career growth.
- International Standard Facilities.
- Recreation, Cafeteria, ATM and Concierge facilities.
- Regular Get together and other cultural programs
Selection Process :
- Pre Placement Talk
- V & A Interview
- Online Test
Walkin Details :
Walkin Date : 19th to 20th October 2015
Walkin Time : 11 AM – 6 PM
Walkin Venue :
HCL Technologies Limited-Business Services
N5,Building, A-22,Sector-60 , NOIDA
Landmark – Nearest Metro Station Noida City Center
Contact Person : Priyanka Bisht
Company Profile :
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over1,05,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India.
